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IT Support Resources for Faculty-Staff-Students
See Fac-Staff Resources and
Student Resources for additional
resources developed for these groups.
Educational Resources
- Computer Security
- internet dangers, safe practices; secure computer configuration checklists; security-related policies;
peer-to-peer file sharing management; security headline news
- Consulting on Demand Videos
- how-to video guides for popular computing topics - computer security, connection issues, etc.
- IT-Help Center
- current systems status and news; links to UD-supported software and configuration instructions (including e-mail clients
and anti-virus software); connection help; new faculty/staff/student computing checklists; documentation
and more...
To report problems with central systems, ethernet and phone lines, Cable TV and the card reader system,
call the IT Help Center at (302) 831-6000.
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IT-User Services Computer Training
- computing classes, self-paced and custom computer training
- Technology Help on UDTV 52 (THUD)
- training and general interest programming about technology on UDTV Channel 52 for classrooms and offices
- Web Developer IDEA Center
- UD web standards, guidelines, templates, utilities, tips and tricks
Services
... and Software
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Central Systems Software
- UD-supplied and vendor documentation for all software running on the central UNIX systems
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MyCourses
- a powerful course management system that facilitates the creation of web-based teaching and learning
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Research Software
- Licensed application software for research (all platforms) and OS software (Sun Microsystems, SGI, and Compaq servers)
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UDeploy
- Licensed and supported Windows and Macintosh software available for download to the UD community
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UD Security Tool Chest
- Licensed and recommended security-related software
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Webmail Direct
- a browser-based e-mail program that allows access to University of Delaware e-mail from anywhere at any time
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