IT Professionals Resources

Collaboration & sharing

Data storage, backups, and server hosting

Email

Systems:

Two central email systems are currently available to the University community: Google Apps @UDel.edu and Microsoft Exchange. (Email help)

  • Undergraduate and graduate students use Google Apps @UDel.edu.
  • Faculty and staff may use either of the systems.

Services:

Institutional purchases

IT contacts

Network-related tools

  • Conference registration
  • My Wi-Fi: Display your current Wi-Fi connection information.
  • Network Guest Registration: (Add access for a guest [active UDelNet account required] | Guest log in)
  • Network jack activation & troubleshooting: Send email to it-helpcenter@udel.edu or call 831-6000.
  • Network Time Protocol
    • Suggestion 1: Have the PDC emulator on your domain, sync with a reliable time server (louie.udel.edu is about as reliable as they get) and then the rest of your domain machines, including other domain controllers and servers should be configured by default to sync with the PDC emulator. Stand-alone machines can point right to louie.udel.edu in the time/clock settings on the workstation.
    • Suggestion 2: Sync servers and domain controllers to time.nist.gov, tick.usno.navy.mil, and tock.usno.navy.mil in that order.
    • Microsoft: How to configure an authoritative time server in Windows Server
  • Request a new IP address: (Faculty and staff computers)
    1. Refer to the list of IPs for your department.
    2. Central IT maintains some IP lists. Send email to ip-registry@udel.edu.
    3. Preferred registration method: DHCP automatic with associated fixed IPaddress.
  • Request a new IP address: (Printers and servers not requiring outside access from the Internet)
    • Some devices and servers are placed on the network for local use only.
    • If you have printers, servers, or other devices where direct access from the Internet is not needed or is not prudent because of security concerns, send email to ip-registry@udel.edu requesting a "Net 10 address" for that printer, server, or device.
  • UDelNet account tools: change username or password, register for internet access, etc.
  • What is my IP? (UD Hosted) OR http://www.whatismyip.com
  • Request access to UD computing resources (e.g., UNIX accounts & projects, administrative systems, Cognos, UDrupal developer)

Security

Software and Licenses

Teaching and Learning

Telephone services

UD policies, procedures, and practices

Web Pages

User Groups


Information TechnologiesUniversity of Delaware • Newark, DE 19716 • USA • Phone: (302) 831-6000 • © 2013
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