IT Professionals News Archive
Latest UD Information Technologies report published
Latest UD Information Technologies report published. URL: http://www.udel.edu/it/activity-reports/may2013.html
VoIP is coming: University faculty members, staff to receive new phones
Faculty and staff will receive new phones when Voice over Internet Protocol (VoIP) technology comes to the University of Delaware campus this summer. This advanced voice service, with equipment by Cisco, is being installed by UD Telephone Services in partnership with Dimension Data.
The new system will offer nearly all the same features as the current Centrex phone service (e.g., on campus four-digit dialing) with added benefits such as Caller ID and message waiting on every telephone, free domestic long-distance calling (including Alaska and Hawaii) and improved sound quality.
UD phone numbers will remain the same. More importantly, the cost of telephone service will not increase.
VoIP carries voice conversations as data packets, which are transmitted over the University network rather than a separate phone network. This eliminates the need to monitor and repair the existing, separate telephone infrastructure.
May 28-31: Summer Faculty Institute
The University of Delaware’s Summer Faculty Institute (SFI) will be held Tuesday, May 28, through Friday, May 31, with programming from 9 a.m.-3:15 p.m. each day in Gore Hall.
The theme of the SFI is “New Directions for Success.” Breakfast and lunch will be provided.
The SFI is the premiere event at the University for faculty to take advantage of the latest research and technological advances in classroom and online instruction. The program changes each year to reflect the latest progress demonstrated by UD faculty, the newest insights from educational research and the latest opportunities presented by technological advances.
Latest information about Mirapoint (UD Webmail) email service (5/1 4:54 p.m.)
We are updating this news story with the latest information about recovering from the Mirapoint (UD Webmail) crash on Friday, April 12, 2013, and our efforts to migrate email accounts to Google Apps at UD and UD Exchange.
IT staff offers extra help moving accounts to Google Apps at UD, Exchange
IT has scheduled online chat (text) and walk-in help for people migrating their email accounts from UD Webmail (Mirapoint, mail.udel.edu) to Google Aps at UD or UD Exchange.
Migrating from UD Webmail (Mirapoint, mail.udel.edu)
All email accounts on the UD Webmail service (also known as Mirapoint or mail.udel.edu) are migrating to another UD email service: Google Apps at UD or Exchange. Most UD Webmail clients can request to move now.
Email migration: UD Webmail accounts successfully migrating to Google Apps at UD, UD Exchange
Over 2,000 accounts have been moved from UD Webmail to another UD email service this week.
Under 200 UD Webmail users moved to Google Apps prematurely
Accidentally, under 200 active Mirapoint accounts were migrated to Google Apps at UD. We are developing a list of these accounts to aid IT Support Center troubleshooting. Please accept our apologies for the inconvenience.
Problems with Mirapoint email servers to accelerate migration of UD employee email to other platforms
Problems with Mirapoint email servers are accelerating migration of UD employee email to other platforms.
Deadline for pre-proposals for IT Transformation Grants is April 1
The University of Delaware Information Technologies IT Transformation Grant program offers grants to faculty to transform education with the support of new and innovative uses of technology. The funding opportunities have been expanded to include faculty time, graduate or undergraduate student time, conference attendance and travel, software and equipment.
The process begins with a short explanation of the faculty member's idea in a pre-proposal. The deadline for pre-proposals is April 1.